Our Terms of Purchase
About the company:
Oscar Guitars AB (oscarguitars.se)
Roslagsgatan 7
113 55 Stockholm
Org. 556568-4387
14-day right of withdrawal
For international sales we have the following returns policy:
Return Window
- Used & Vintage Items - 7 Days
- Used & Vintage items may be returned within 7 days of the delivery date.
- New Items - 14 days
- New items may be returned within 14 days of the delivery date.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Refund
Buyer receives full refund in their original payment method less any shipping costs.
Payment method
Card payment
We accept Visa and Mastercard. All transactions are handled by our payment partner Klarna for fast and secure payment.
Klarna Checkout
If you pay through Klarna, you can choose one of the options below, and you always shop safely and easily.
- Pay directly (card payments, bank transfer and Klarna Direkt)
- Pay later (invoice)
- Split (installment plan 6, 12, 24 and 36 months and flexible payments)
More information and conditions can be found here.
30 day invoice
We offer 30-day invoices to schools, municipalities and churches after a credit check.
Guarantee
We offer a minimum 1 year warranty on all new goods and 3 months on used ones. Some manufacturers offer a 2-year warranty and an extension of the warranty period. Oscarguitars.se complies with the Consumer Purchase Act.
Complaints and transport damage
Product information and Price
We strive to provide as clear and accurate information as possible about each product we sell. All prices stated for new goods at www.oscarguitars.se include 25% VAT. For used goods, profit margin taxation applies and thus 0% VAT. We disclaim any and all obvious errors in terms of prices, as well as incorrect information from third parties.